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That constable sub- sequently was convicted of a disciplinary violation and docked two days‘ That's where he was last Aug. 14 when he issued a rambling series of misconduct allegations against the York force. The same day. in the presence of the press, he telephoned a York con- stable, persuaded him to run a confidential data check. and tape-recorded the conversation. Douglas Sheldrake. at the time a Thornhill businessman, had been fired from the York force in 1976 because of his poor performance record. Less than two years later. he had established a credit- tracing agency and a builders' association in Thornhill. The windup of the Moorhead Chapter ap- parently closes the book on the Sheldrake Allegations. last year‘s full-scale assault on the York Regional Police force by one of its ex- members. HOW TO MAKE A - COMPLAINT Once you have decided that you have a legitimate complaint. here's how to go about making it: 0 Explain your problem clearly and calmly to the sales clerk. If the sales clerk is unable to help you, see the manager. 0 Still no satisfaction? Send a registered letter to the person in charge. Include in the letter your name, address and tele- phone number; the name and type of product purchased, date of purchase and price paid; an outline of your problem and your attempts to solve it; copies of receipts, work orders and any other documentation; and what you want the comâ€" pany to do about your problem. 0 Negotiate. You may persuade the merchant to exchange your purchase or make alternate arrangements. 0 The Business Practices Act Most consumer complaints can be remedied easily if the buyer and seller recognize each other's rights and responsibilities and use r common sense. To avoid problems, know the rules hefore you close the deal. In his testimony, Staff Sgt. Moorhead implied that Mr. Sheldrake had stolen the document from the briefcase. But when Deputy Chief Robert Hood questioned Staff Sgt. Moorhead about the document last August‘ he didn‘t mention the “apparent theft of this material", Judge ()‘Connell noted. The judge said he didn‘t believe Staff Sgt, Moorhead's story that the printout had mysteriously disappeared from his briefcase either during or after a visit to Mr. Sheldrake‘s office last July 14‘ Turning to the July 1978 charge. Judge O'Connell noted that the fingerprints of both Staff Sgt. Moorhead and Mr. Sheldrake had been found on a CPIC document seized from Mr. Sheldrake's office. Judge gives Moorhead week to resign Ingeslmem Group of Canada Com'd. from Pg. A-1 AS A CONSUMER IN ONTARIO YOU HAVE THE RIGHT TO MAKE A COMPLAINT How it all got started The Moorhead case. and Sheldrake‘s other allegations relating to the improper release of inâ€" formation, were in- vestigated by the York police force. A week before the election, the UPC anâ€" nounced its findings: it was unable to subâ€" stantiate a single Sheldrake allegation. Mr. Sheldrake proceeded to lose the election, and shortly thereafter, left the country. Mr. Sheldrake became front-page news for several weeks, attracting calls from other citizens who felt they had been abused by police. The York police commission asked the Ontario Police Commission to in- vestigate the Sheldrake charges. And Mr. Sheldrake announced he would run for regional council in Richmond Hill in the Nov. 13 election. He reportedly Florida. leave Ironically. the only protects you against false, mis- leading or deceptive represen- tations. To cancel a contract, send a registered letter which states: “1 exercise my right of rescission under Section 4 of the Business Practices Act." Include your reasons for making the request. 0 Visit the nearest Consumer Services Bureau and the Better Business Bureau for help in preparing letters of complaint or cancellation. If you are unable to resolve the problem. the staff will mediate on your behalf. Staff Sgt. Moorhead also told Deputy Chief Hood he hadn’t seen Mr. Sheldrake since the perjury trial of former constable Douglas Murray last July. In fact, Staff Sgt. Moorhead had visited Mr. Sheldrake at his office on his way home from the trial July 14, the judge noted. Sgt. Moorhead tried to “mislead” the court when he testified about the Dynoâ€"tape found on Mr. Sheldrake‘s office telephone. That tape contained Staff Sgt. Moorhead‘s name and the Richâ€" mond Hill division telephone number. along with the acronym “CPIC”. Recalling Staff Sgt. Moorhead‘s testimony. the judge said he testified that the telephone number was not his own divisional telephone number (Staff Sgt. Moorhead was stationed at the Keswick division Jfidge O‘Connell also said Staff Ontario in But at another point in his summary, Mr. Maloney used the reliability of Mr. Sheldrake to try to shore charge that has been substantiated has been the allegation that Staff Sgt. John Moorhead provided Mr. Sheldrake with confidential police information. On Friday, a county court judge found Staff Sgt. Moorhead guilty of that charge and ordered him to quit the force or be fired. The three days of testimony were com- pleted without the presence of Douglas Sheldrake, labelled “a very bizarre individual“ by defence counsel Arthur Maloney. The renowned lawyer at- tacked Sheldrake's credibility, noting that all the charges probed by the OPC proved to be “totally devoid of merit." Mr. Maloney also noted that Mr. Sheldrake had “evaded service (of a subpoena) and cannot be located.“ Frank Drea, Minister of Consumer & Commercial Relations William Davis, Premier These simple guidelines will help you avoid many problems: 0 Comparison shop. Look at prices, guarantees, service agreements in several stores. 0 Check a company's reputation with your local Better Business Bureau. 0 Ask about the store's policy on refunds and exchanges. You may not be entitled to them. 0 Remember all contracts are binding. Ifyou change your mind about a purchase or find a better price elsewhere, you are still bound by your signed agreement. 0 Keep sales slips, cancelled cheques, contracts, copies of ads, bills and any other relevant information. For further assistance. or a free copy of the Information Bulletin “Consumer Complaints", write to: Consumer Information Centre Ministry of Consumer & Commercial Relations 555 Yonge Street Toronto. Ontario M7A 2H6 (416) 963-1111 WHAT TO DO BEFORE YOU BUY Judge O‘Connell said he found “with certainty” that Staff Sgt. Moorhead showed the CPIC printout to Mr. Sheldrake. r A- I. -t--- "I... at the time). In fact‘ the local police number could be used to contact any officer in any division, the judge noted. r In his comments before sen- tencing, Mr. Maloney and Staff Sgt. Moorhead has had a “distinguished and successful career in police work" and enjoys the “support and confidence of his fellow police officers." The information conveyed to Mr. Sheldrake was “meaningless and harmless” and “didn‘t cause any harm or embarrassment to anybody”, Mr. Maloney argued. He suggested the judge punish Staff Sgt. Moorhead only with a strong reprimand. But A.G. Hachborn, prosecuting for the Attorney General's department, said the “harm that has been done is to Therefore. he said, it was logical for Staff Sgt. Moorhead to run a check last July on an alleged fraud caper turned up by MI‘. Sheldrake, Mr. Maloney argued. up his defence of Staff Sgt. Moorhead. The lawyer noted that Mr. Sheldrake had given Staff Sgt. Moorhead previous information about alleged criminal matters that "checked out“ when processed through the CPlC computer. Several lawsuits arising from last year’s allegations and from his business dealings are pending against Mr. Sheldrake. So his unusual story may continue in court â€" if his accusers can find him first. The printout from that CPIC check turned up in Mr. Sheldrake‘s files with both his and Staff Sgt. Moorhead‘s fingerprints on it, and was a key piece of evidence against Staff Sgt. Moorhead. Mini-Skool is a warm and happy place offering the best in total child care for children from six weeks to kindergarten. Children love our programs because they’re fun, exciting and stimulating Parents love us because not only are their children having fun but they are receiving the best in learning and development during the important formative years‘ Géoa'vt’glevto gour'woe‘iesabout finding the best child care centre. RICHMOND HILL CENTRE OPENS THIS WINTER Hello MINI - SkOOL.’ the force on which he (Staff Sgt. Moorhead) served, and perhaps more broadly to the police forces of this country." Mr. Maloney countered by noting that Staff Sgt. Moorhead had not been charged with ac- cepting outside employment. In his summation last Wed- nesday, Mr. Maloney had argued that Staff Sgt. Moorhead‘s ad- mitted CPIC checks for Mr. Sheldrake all related to alleged criminal offences, which Staff Sgt. Moorhead was duty-bound as a police officer to investigate. Noting that the Police Act forbids officers from engaging in outside business, Mr. Hachbom said Staff Sgt. Moorhead‘s “in- volvement with Mr. Sheldrake indicates that the relationship was incompatible with the proper discharge of his duties as a police officer." Previous calls of this type from Mr. Sheldrake‘ had “checked out with certain accuracy", so when Mr. Sheldrake told Staff Sgt. in‘MINI-SKOOLG‘) Find out more: Call us to arrange an appointment with our Director; Najwha Khbeis. She’ll be happy to tell you all about our bright. modem skool and our qualified child care staff. Be sure to ask about our pre-opening discount offer. ‘ c"- 54 Avenue Rd., Richmond Hill For information call 881-0710. Nhrkham Place Prosecutor Ross Lundy argued that Staff Sgt. Moorhead was in charge of the Keswick division and was not directly involved in criminal investigation. If Staff Sgt. Moorhead had a duty to check the fraud case through CPIC, Mr. Lundy wondered why he waited until 4 am. on July 12 when he had received the in- formation the previous month. Moorhead he had information about a major fraud, there was good reason to follow it up, Mr. Maloney said. Mr. Lundy said two of the prosecution’s key witnesses were credible because they had no personal interest in the proceedings. One was Leonard Dupont, a former Sheldrake employee who testified that he called Mr. Moorhead for CPIC information. The other was Constable Anthony Cooper. the former cadet who testified he had run CPIC checks last March at Staff Sgt. Moorhead‘s request. Constable Cooper is now with the Ontario Provincial Police. THE LIBERAL. Wednesday. 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